Client Services / Returns
Returns
Our current return and exchange framework for unworn HIGST PRPS pieces. Contact support before sending anything back.
Eligibility
Contact us within seven days of delivery. Items must be unworn, unwashed, free from scent or marks, and returned with original packaging and tags.
Exchanges
Size exchanges depend on available stock. Limited-run pieces may sell out before an exchange can be completed.
Non-returnable Items
Final-sale products, worn items, damaged packaging, and pieces marked non-returnable on the product page cannot be accepted.
Refund Processing
Approved refunds are issued to the original payment method after inspection. Provider processing times may apply.
How To Start
Use the contact page with your order reference, item name, reason, and clear photos when relevant. Wait for return instructions before dispatching the item.